Terms of Use.
How this site may be used. These terms govern access to the Prime Group website, quote flows, checkout pages, services, and related content.

By accessing or using the Prime Group website, services, forms, quote pages, checkout pages, content, or related materials, you agree to be bound by these Terms of Use and any additional policies referenced on this website.

If you do not agree to these terms, you should not use the website or purchase services from Prime Group.

Prime Group provides administrative, clerical, formatting, document preparation, organizational, and support services. These may include document assembly, intake structuring, submission-ready formatting, explanation letters, operational documentation, templates, and related support materials.

Service descriptions on the website are general summaries. The exact scope of work for any order may depend on the purchased service, written communications, submitted information, and practical production requirements.

You agree to use the Prime Group website only for lawful purposes and only in connection with legitimate personal, business, operational, or documentation-related needs.

You may not use the website or services in connection with fraud, deception, impersonation, unlawful filings, prohibited financial activity, regulated misuse, or any purpose that would require Prime Group to provide services outside its lawful and stated administrative scope.

You are responsible for ensuring that all information, files, records, supporting documents, instructions, and representations you provide to Prime Group are accurate, current, complete, and lawfully supplied.

Prime Group may rely on the information you provide in producing services. We are not responsible for inaccuracies, delays, denials, or issues resulting from incomplete, misleading, outdated, or incorrect customer-supplied materials.

By placing an order, you agree to pay all listed charges for the selected service. Pricing, service structure, and included scope may vary by page, package, or custom quote.

Refund requests, cancellation handling, and credit decisions are governed by the applicable Refund Policy, any service-specific written terms, and the stage of work already completed. Payment does not guarantee any specific outcome.

Prime Group is not a law firm, accounting firm, investment adviser, immigration representative, or regulated financial services provider. Nothing on this website or in the services constitutes legal advice, tax advice, accounting advice, financial advice, investment advice, or immigration representation.

You are responsible for seeking licensed professional guidance where needed. Use of the website or services does not create an attorney-client, fiduciary, or other protected professional relationship.

You may use this website only for legitimate browsing, inquiry, ordering, and information-gathering purposes related to Prime Group services.

You may not copy the website in a deceptive manner, scrape protected content at scale, interfere with operations, attempt unauthorized access, upload malicious material, misrepresent your identity, or use the platform in any way that harms Prime Group, its users, or its infrastructure.

Unless otherwise stated, the website design, branding, page structures, visual elements, copy, layouts, text, graphics, downloadable materials, service descriptions, and related content are owned by Prime Group or used with permission and are protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, create derivative works from, or commercially exploit protected content without prior written permission, except for ordinary personal use in navigating the site or using purchased materials as permitted by the specific service terms.

The Prime Group website may reference or link to third-party websites, portals, agencies, tools, payment processors, or external platforms. These external resources operate independently from Prime Group.

We are not responsible for third-party content, availability, decisions, security practices, performance, or policies. Your use of third-party services is governed by their own terms and rules.

The website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. Prime Group does not guarantee uninterrupted website availability, error-free content, specific outcomes, approvals, acceptance, compliance results, or third-party decisions.

Any examples, scenarios, or success references shown on the website are illustrative only and do not guarantee similar results for any user.

To the fullest extent permitted by law, Prime Group shall not be liable for indirect, incidental, consequential, special, exemplary, punitive, or reliance-based damages arising out of or related to your use of the website, services, materials, or third-party outcomes connected to your use of the support.

This includes delays, denials, rejected submissions, lost opportunities, lost revenue, data issues, platform interruptions, and any matters caused in whole or in part by customer-provided information or independent third parties.

Prime Group may update or revise these Terms of Use at any time. The most current version will be posted on this page with an updated effective date.

Continued use of the website after revised terms are posted constitutes acceptance of the updated Terms of Use.